Reports Surface of Overcharging by Accredited Manila Airport Taxis

Lawmakers are calling on the House of Representatives to conduct an investigation into reports that accredited airport taxi companies at the Ninoy Aquino International Airport have been overcharging passengers. 

Image Source: Manila Airport Taxi
Cagayan de Oro Representative Rufus Rodriguez and Abante Mindanao Representative Maximo Rodriguez have called on the House Committee on Transportation to summon representatives from the Manila International Airport Authority, Department of Transportation and Communications, and the Land Transportation Franchising and Regulatory Board to resolve the issue. 

According to Rodriguez, ordinary taxis in Manila charge a flag down rate of P40 plus an additional P3.50 for each additional 300 meters. However, yellow metered airport taxis charge a P70 flag down rate plus P4 for every 300 meters. "These yellow taxis are taking advantage of this and are even charging passengers for fixed rates without using their meters," said Rodriguez.

Rodriguez added that passengers are being forced to take these yellow taxis along with their higher rates due to an alleged verbal policy at NAIA Terminal 3 that prevents passengers from flagging down regular cabs at the airport's departure level. Passengers are being advised to line up for the queue of yellow taxis. 

The lawmakers also said that arriving passengers are being blocked by security personnel and barriers that have been put in place at NAIA Terminal 3 to prevent passengers from exiting through the departure area to look for regular metered taxis. This has resulted in a number of incidents where passengers have claimed being overcharged. In one report, Rodriguez noted that a passenger had been charged P620 from the airport to the Mall of Asia after being presented a laminated piece of paper with fixed rates. 

"There is a need to address this situation as these unscrupulous taxi drivers that operate in international airports can give the country a bad name as soon as visitors step into the Philippines," said Rodriguez.

11 comments:

  1. It's the same old story about these unscrupulous taxi drivers overcharging passengers at NAIA. Remember these operators are well connected and untouchables. As to the bad image it gives to the country, what better way to describe NAIA as "Worst Airport in the World" and that includes taxi services operating at the international airport.

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  2. I fly into T3 all the time and I don't have problems with the yellow taxis trying to rip me off. The real problem right now is that there are not enough yellow taxis. They are allowed to charge more than standard taxis in order to incentivise them to go to the airport and help with passenger congestion. This is the case at most airports in the world and I have no problem with it.

    What I DO have a problem with is getting out of the airport interior and seeing a line of people 100 deep and no yellow taxis coming. What's WORSE is I then try to get the standard coupon taxi and they are sold out too (happened once recently at T1 and once at T2). It's then that the REAL vultures come out, the "rental cars". This is 1500 pesos to Makati.

    But when you are sitting there after a long trip and just want to get to your destination it's gotta be done.

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  3. The yellow taxi driver charge me 300pesos Without meter just from t3 to makati ave. It just happened last month. I ask him why he didnt turn on the meter he said they dnt use meter at late night. Wat the..its Really ridiculus

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  4. It's a pretty confronting and scary sight once you come out of NAIA terminals with all the vultures and hoodlums ready to attack and devour their would be victims-nationals and tourists alike.NAIA is deserving of the title "Worst Airport in the World" which solely belongs to them and only to them.

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  5. Terminal 1 yellow taxis do overcharge the passengers. When i took the yellow taxi in Terminal 3 going to Makati, it cost me 300 Pesos but when i took yellow taxi in Terminal 1 they charged me 800+ which is absurd (but i did not pay the actual amount because i know that it is a lie). When taking the ordinary taxi from Makati to airport, it cost me less than 200 Pesos.

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  6. Never had a problem taking the yellow taxis for 4 years until this trip, terminal 3 to QC and he charged me 750 and did not want to turn on the meter. But it was very late at night and I was too tired, just wanted to get home. Very annoying.

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  7. une application destinée à faciliter la localisation et réservation d’un taxi se trouvant dans une même zone que le client qui parfois a du mal à le localiser alors qu’il se trouve à moins d’un bloc de sa position.
    Taxi-Diali, comme son nom l’indique clairement, c’est une application bien adaptée à tout téléphone mobile fonctionnant sous le système Android. Une fois téléchargée dans chaque portable, du client et du chauffeur de taxi, elle permet à ce dernier d’être facilement repéré par son client qui cherche patiemment un taxi.
    Bien sur, pour le client dès que l’application lui signale la présence d’un taxi ou plusieurs dans la même zone où il se trouve, il aura toute la latitude de choisir et de faire appel à celui qui lui convient le mieux puisque toutes les coordonnées du taxi sont affichées dans son écran. Lorsque le client valide son choix pour tel taxi , le chauffeur du dit taxi peut également identifier la position de l’appelant grâce à la géolocalisation intégrée dans l’application et rappliquer directement à sa position sans qu’il ne lui la donne.
    Taxi Diali est un service gratuit qui permet de faire gagner beaucoup de temps et épargner des attentes indéterminées à tous ceux qui sont en déplacement dans une grande ville ou tout simplement à ceux qui veulent pour une raison ou une autre

    Find Taxi in Marrakech

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  8. Recently it took longer to get a yellow taxi at Terminal 3 than it did to fly from Singapore to Manila - almost 4 hours! There were white official airport fixed rate taxis touting for customers but were asking 1200 to 1500 pesos to go to Makati where the fixed published rate is 440 pesos. I have previously complained to the airport authorities but no one has had the courtesy to provide an explanation and certainly has made no effort to stop the blatant overcharging so I can only assume there are too many vested interests or else airport management just does not care about the service provided to passengers
    NAIA is known as one of the worst airports in the world, which is quite justified. A lot of money is being spent on improving T1 and T3 is relatively new, but it is not just about buildings. The problem is the quality of service provided and the lack of management interest in providing good service and stamping out corrupt and dishonest practices. Fixed rate taxis could not flout the pricing rules as they do without someone in authority knowing and allowing it. It could easily be stopped if there was a will to do so but clearly it is to the benefit of someone to let it happen.
    There were never such problems when Singapore airlines flew into T1. There were always plenty of yellow taxis and even at T2 one rarely had to wait, so what is the problem at T3?
    This is yet another reason why NAIA justly deserves to be labelled as one of the world's worst airports.
    Tourists arrive only to be ripped off of have to wait hours for a taxi. which does little to support the "more fun in the Philippines" slogan and certainly leaves a very bad impression.

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  9. Sorry to say 2 things: 1st: It is surely not the case that on most airports of te world taxis cost more than inside the city! Honestly: I don't know ANY airport where it is lioke that! Not in Europe, not in Asia! Only in the Philippines! :( And what about the taxis with the big meter? (around 25 x 15 cm) They charge you 10 Peso per 100 meters!!!! My cousin paid around 3000 Peso from the airport to Makati!!!! That's the Philippines and what is doing police? Nothing!

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  10. California is one of the most visited states in the USA, and the airport in Los Angeles is the busiest airport in the state. It connects popular tourist destinations, and is in an excellent location. It comes as no surprise that visitors, guests and locals want to have a reliable, punctual and comfortable journey to and from Los Angeles airport. limousine service miami fl

    ReplyDelete

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